Welcoming new members

Bob Harris, CAE, offers free tips for nonprofits and suggests this plan for welcoming new members:

• In the 1st month of joining, members get a welcome kit.
• In the 4th month a member of staff calls to introduce her or himself as a source of contact.
• In the 7th month, a member of the board calls to inquire about member satisfaction.
• In the 9th month a membership committee member calls to encourage renewal (as bills will soon be mailed in the 10th or 11th month).

How can his schedule be adapted for parish communities? What welcome strategies have you used and found successful?

For more of Bob Harris' thinking, visit www.nonprofitcenter.com.

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